Membership Levels FAQ
Membership Levels FAQ
Q: What are the different membership levels available?
A: We offer two membership levels to enhance your ordering experience:
1. Cuisine Enthusiasts – The starting level for all new customers.
2. Cuisine Connoisseurs – An exclusive level for frequent customers with additional perks.
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Q: How do I qualify for the Cuisine Enthusiast membership level?
A: Cuisine Enthusiast is our basic membership level that’s available to all new customers upon signing up. There are no specific requirements to join.
Cuisine Enthusiast Perks:
- Free delivery on select orders per store (specific conditions may apply).
- Free bottle of water with every order.
- Limited access to discounts and coupons.
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Q: What are the requirements for Cuisine Connoisseur membership?
A: To qualify for Cuisine Connoisseur, you need to have placed 6 or more orders. To maintain your membership each month, simply place 6 or more orders monthly.
Cuisine Connoisseur Perks:
- Free delivery on all orders over $20.
- Free bottle of water with every order.
- Early and extended access to exclusive discounts and coupons.
- Access to exciting new features as they are released.
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Q: What happens if I don’t meet the Cuisine Connoisseur order requirement in a month?
A: If you don’t meet the requirement of 6 orders in a given month, your membership level may be adjusted to Cuisine Enthusiast. However, you can regain Cuisine Connoisseur status by reaching the 6-order requirement again.
Q: How will I know when I qualify for Cuisine Connoisseur membership?
A: We’ll notify you via email or in-app message as soon as you qualify for the Cuisine Connoisseur level so you can start enjoying your new benefits right away.
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Q: Do I need to pay to become a Cuisine Connoisseur?
A: No, there is no additional cost to join or maintain your Cuisine Connoisseur membership. Simply place 6 or more orders each month to keep enjoying the exclusive perks.
Q: Can I lose my Cuisine Connoisseur status?
A: Yes, if you don’t place 6 orders in a month, your membership level will revert to Cuisine Enthusiast.
Q: How can I make the most out of my Cuisine Connoisseur membership?
A: Be sure to check for early-access discounts and coupons and place orders over $20 to enjoy free delivery. Plus, keep an eye out for new features exclusive to Cuisine Connoisseur members!